Topic
Agile Transformational Business Case
Response
Agile Transformation success is built on a robust business case that creates revolutionary change (not evolution) to ten key areas of the organisation. Current capabilities must have been captured (i.e. the as-is state) and the future capability defined (i.e. the to-be state), enabling those responsible for the transformation, stakeholders and senior sponsors to support a clear and concise strategy for success.
The ability to assess the organisation’s business case against industry best practices help refine the scope and objectives of the Agile transformation so that the true benefits of adopting Agile ways of working and cultivating an Agile mindset are realised in the most optimum way.
OPERATION
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Operational ability to:
adapt (i.e. change direction/pivot) quickly in response to unforeseen internal and external factors
effectively adapt to regulatory changes to create a competitive advantage
constantly prioritise work based on that that represents the highest value
increase the frequency it releases new features or benefits to the market
FINANCIAL
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Financial Management ability to:
easily adjust budgets as it uncovers the successes and challenges of each work item
invest in new initiatives that may not initially have a clearly defined financial benefit
take investment decisions by analysing in real-time the performance of current funding
track the association between measurable goals and a series of features
INNOVATION
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Innovation ability to:
constantly adapt its offerings to better serve the customers to create a competitive advantage
exploit emerging technologies to gain competitive advantage
adopt a strategy that ensures it has a comprehensive product mix
tailor its delivery to market (i.e. channel) to better service the customers
KNOWLEDGE
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Knowledge Management ability to:
respond effectively to changing customer tastes or trends, to create a competitive advantage
exploit its customer insight to create new offerings
take the majority of its decisions based on unfiltered or unsanitised data
capture and share newly discovered commercial and operational best practices
PEOPLE
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its People and Cultural ability to:
form empowered teams with cross- functional representation
commit to fostering continuous learning
form and mobilise new teams with very little notice
create an environment that enables learnings from mistakes to improve performance
COMMUNICATION
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Communication ability to:
increase the frequency of customer, supplier and partner communication via a variety of channels
adopt new visual communication techniques to relay project status to internal stakeholders and teams
make key information accessible to all without extensive IT tools and application access
clearly identify communication owners, contributors and consumers
CUSTOMER SERVICES
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Customer Services ability so that:
customer service staff become an integral part of the product team
performance factors are effectively fed back into the product team from customers
historical customer services effort is evaluated as part of the new product life cycles
customer service costs become part of the ‘total cost of ownership’ equation
FACILITIES
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Facilities provision to:
fuel greater collaboration within and beyond teams
create a single location to house a team and give it a clear identity
streamline the deployment, testing and release of micro-changes
ensure knowledge sharing and decision making is clear, transparent and coordinated
COMMERCIALISATION
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Commercialisation ability so that it can:
increase the frequency the organisation is engaging with its current and future customers
increase the frequency it releases new features or benefits to the market
target specific releases to specific customers defined by their behaviour or need
make investment decisions concerning BAU or Support matters alongside new ones
SOURCING
Successful Agile transformation business cases demonstrate there is a clear and compelling need for the organisation to increase or improve its Sourcing provision to:
a time and materials structure to create greater flexibility of external resources engagement
structure contracts that form a win-win position for all parties (e.g. joint benefit and risk)
align Agile ways of working with external suppliers and partners
ensure all external parties are fully informed about the transformational goals and status